“Meeting rooms and offices were repurposed into bedrooms, with mattresses, pillows and proper linen being magicked out of seemingly thin air. Towels, pyjamas, hygiene products and full catering was brought onsite.
“As an HR leader, this scenario was pretty much my worst nightmare but our Philippines team members absolutely loved being part of such a grand adventure, and I think were almost a little bit disappointed when we moved them into more standard accommodation facilities the next night.”
TSA Group also faced a challenge onboarding two new client programs in August and September, which involved more than 50 new team members joining the business.
“We had to translate our extremely reliable, tried-and-tested in-office onboarding model to a fully remote, fully digital experience – and we had to do this in a matter of days,” Peggs said.
“We’re still in the midst of this big experiment, but early results are promising – team member engagement is consistent with our historical in-office cohorts, and performance/speed to competency is also tracking well.”
Author: www.hcamag.com
published 2023-10-16 06:29:55
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